Shipping Policy

Singular Shipping Policy

Effective Date: May 9, 2025

Thank you for choosing Singular for your table napkin needs! We are committed to ensuring your shopping experience is smooth and satisfying. Below, you will find the details of our shipping policy.

1. Processing Time

  • Orders are processed within 1-3 business days (Monday to Friday, excluding holidays) after payment confirmation.
  • Custom or bulk orders may require additional processing time. Specific timelines will be communicated during checkout or by our customer service team.

2. Shipping Options and Delivery Times We offer the following shipping methods:

  • Standard Shipping: Estimated delivery within 5-7 business days.
  • Expedited Shipping: Estimated delivery within 2-4 business days.
  • Overnight Shipping: Orders placed before 12:00 PM (local time) will be delivered the next business day.

Delivery times may vary based on your location and carrier availability. Please note that delays may occur due to unforeseen circumstances such as weather or carrier disruptions.

3. Shipping Rates Shipping rates are calculated at checkout based on the weight of your order, shipping method selected, and delivery destination. Free standard shipping is available on orders over $100 (before taxes).

4. International Shipping We currently ship to select international locations. International shipping rates and delivery times vary by destination. Please be aware that customs duties, taxes, and additional fees may apply and are the responsibility of the recipient.

5. Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment on the carrier’s website.

6. Shipping Address Please ensure that your shipping address is accurate and complete. Singular is not responsible for orders delayed or lost due to incorrect or incomplete address information.

7. Undeliverable Packages If a package is returned to us as undeliverable, we will contact you to arrange for reshipment. Additional shipping charges may apply.

8. Lost or Damaged Packages In the rare event that your package is lost or damaged during transit, please contact our customer service team at [Insert Contact Email/Phone Number] within 7 days of the delivery date. We will work with the carrier to resolve the issue promptly.

9. Contact Us For any questions or concerns about shipping, please reach out to our customer support team:

  • Email: contact@SingularPremiumProducts.com
  • Phone: 1-833-242-1234
  • Hours: Monday to Friday, 9:00 AM – 5:00 PM (local time)

Thank you for shopping with Singular! We look forward to serving you again.